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Meet our Carers

At Waterloo House we recognise that our care staff are our greatest assets.  It's all down to our people.  You'll find the team here are passionate about meeting every individual's needs, going out of their way to make Waterloo House a happy home for all our residents.    Our carers are skilled with qualifications to manage the care needs of our residents.

Karen Featherstone

Registered Manager

I am the Registered Manager at Waterloo House Care Home and have been in post since August 2019.  

I started my career in care at Richen Park in Scunthorpe 10 years ago as a part time activities coordinator.    After a while in this position, it became clear that my passion was caring for the elderly and I became a full time care assistant and progress to the deputy manager post where I remained for 2 years.  In 2019 I decided that it was time for a change and a step up into management, I applied for my current role and was successful in securing the position.


As manager of a care home, some days bring challenges and no two days are ever the same. But it is a role that I thoroughly enjoy and find really rewarding and my passion for caring for the elderly, in their later years in life, is still strong.

When I’m not at work I like to spend time with my family, going on holiday or for days out, my Dad and I also enjoy a good football match.  I enjoy going for walks in the countryside with my husband and crazy springer spaniel, Wilson.


Carol Davison

Care Manager

I am the longest standing member of staff at Waterloo House.   I have worked at Waterloo House for since 1978 when it was a 12 bedded care home.  Over the  years, the care home has expanded and I progressed from carer to Care Manager. 

As a Care Manager, I am responsible for developing person centred care plans for all our residents.  Just because they cannot look after themselves in their own home does not mean they lose their freedom.  We ensure all aspects of of their life at Waterloo House is taken care off.  

At Waterloo House, we promote person centred care.  Where possible, residents are encouraged to make choices for their daily routines. 

Sarah Purton


My role as an administrator involves dealing with ordering and stock taking of supplier, managing all aspects of accounts, resident's money, and monthly wages.  I also ensure all staff and residents files are up to date. 

More recently, I have also been involved in doing regular Covid testing and ensuring these are uploaded to the government platforms. 

I have worked at Waterloo House for 12 years, I started as a night carer and moved into the position of administrator 5 years later.

I enjoy spending time with my family and looking after the numerous animals we have at home.  I also enjoy visiting historical buildings and discovering new places.


Join our team

We are always keen to hear from applicants considering joining our wonderful team.  If you are interested in becoming part of our experienced care, domestic or catering team, we would love to hear from you.  


Click here to find out more about careers at Waterloo House.

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