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Dear Viv,

I cannot thank you and all of the staff at Waterloo House enough for everything you have done for mother and all the family. You have all been so kind and cared for mother in such a wonderful way. You have a marvellous team. I don’t know all their names- please thank them all. I’d be really grateful if you could pass a special thank you to Alex and Carol.

The support you have given us all has been unwavering. You have made Waterloo House such a lovely home. Everyone is always smiling it makes such a difference for families like ours.

Many many thanks,


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