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Testimonials’

The following are examples of testimonials received from our residents and their relatives.

Barry and Jim

To

Viv, carol and all the wonderful staff of Waterloo House

For all the care you showed to Aunt G in the three years she was with you. Her final day’s were made a lot easier for her and us.

You are an amazing example of a care home and thank you form the bottom of our hearts.

Barry & Jim

Thank You – Sheila

Thank you for all the love, care, and laughs you have shared with mum through the good times and the bad.

You all have special memories of mum, but I am left with an overwhelming gratitude for all the care you all showed to her .

Love and thanks

Sheila

 

Thanks very much – Robert

Thanks very much to all the staff at the home for your care and attendance of Mum.

It was a comfort to me to know she was well looked after.

Robert

The Dennis Family

Thank you to all the staff for your patience and care looking after mum.

From all the Dennis family.

Joyce and John

Thank you for looking after John (alias William) for me. You were all very kind to him.

Please accept the chocolates from us both.

Yours sincerely

Joyce and John 

Noreen

Just to say thank you for looking after Ron for the last three years.

Noreen

Anne

Dearest All

Our heart felt thanks to you all. What a wonderful job you do. Both Raymond and myself are grateful to evryone for their help and support both to Dina and ourselves. As you know I was very sad (and still am) when Dina had to leave. You are all so hard working and really take care of the “oldies” so well.

You always made us feel so welcome.

I would recommend your home to anyone looking to move into care.

Once again thank you.

Anne

Ann

Dearest All,

Our heartfelt thanks to you all. What a wonderful job you do. Both Raymond and myself are grateful to everyone for their help and support both to Dina and ourselves. As you know I was very sad when Dina left. You are all so hard working and really take care of the ‘oldies’ so well.

You always made me feel welcome. I would recommend your home to anyone looking to move into care.

Once again thank you.

Ann

Mr & Mrs Lightfoot

Dear Staff,

Thank you very much for looking after my mother so well and especially for all the extra care you gave her when she lost her sight.

My brother and family were so pleased with the nice friendly atmosphere when they came to visit mother and to see that she was happily settled.

We wanted you to know that we really appreciate your hard work, care and kindness.

Grateful thanks,

Mr & Mrs Lightfoot and family.

Dinah

Dear Viv,

I cannot thank you and all of the staff at Waterloo House enough for everything you have done for mother and all the family. You have all been so kind and cared for mother in such a wonderful way. You have a marvellous team. I don’t know all their names- please thank them all. I’d be really grateful if you could pass a special thank you to Alex and Carol.

The support you have given us all has been unwavering. You have made Waterloo House such a lovely home. Everyone is always smiling it makes such a difference for families like ours.

Many many thanks,

Dinah.