Waterloo House is very special in that it provides a homely environment with staff that offer care of the highest standard. I am always impressed with the friendly interaction and banter between staff and residents. Prompt and efficient response to any situation which may arise.
The following are examples of testimonials received from our residents and their relatives.
Viv, carol and all the wonderful staff of Waterloo House
For all the care you showed to Aunt G in the three years she was with you. Her final day’s were made a lot easier for her and us.
You are an amazing example of a care home and thank you form the bottom of our hearts.
Barry & Jim
Thank you for all the love, care, and laughs you have shared with mum through the good times and the bad.
You all have special memories of mum, but I am left with an overwhelming gratitude for all the care you all showed to her .
Love and thanks
Thanks very much to all the staff at the home for your care and attendance of Mum.
It was a comfort to me to know she was well looked after.
Thank you to all the staff for your patience and care looking after mum.
From all the Dennis family.
Thank you for looking after John (alias William) for me. You were all very kind to him.
Please accept the chocolates from us both.
Joyce and John
Just to say thank you for looking after Ron for the last three years.
Our heart felt thanks to you all. What a wonderful job you do. Both Raymond and myself are grateful to evryone for their help and support both to Dina and ourselves. As you know I was very sad (and still am) when Dina had to leave. You are all so hard working and really take care of the “oldies” so well.
You always made us feel so welcome.
I would recommend your home to anyone looking to move into care.
Once again thank you.
Our heartfelt thanks to you all. What a wonderful job you do. Both Raymond and myself are grateful to everyone for their help and support both to Dina and ourselves. As you know I was very sad when Dina left. You are all so hard working and really take care of the ‘oldies’ so well.
You always made me feel welcome. I would recommend your home to anyone looking to move into care.
Once again thank you.
Thank you very much for looking after my mother so well and especially for all the extra care you gave her when she lost her sight.
My brother and family were so pleased with the nice friendly atmosphere when they came to visit mother and to see that she was happily settled.
We wanted you to know that we really appreciate your hard work, care and kindness.
Mr & Mrs Lightfoot and family.